Recruit a dedicated team in the
We help startups and enterprises deliver outstanding customer experiences through inbound/outbound support, technical helpdesk, back-office processing, and omnichannel engagement.
Your dedicated partner for scalable, high‑quality BPO & CX operations
AXENTRIX SOLUTIONS designs and operates customer experience programs that reduce cost, improve quality, and accelerate growth. Our multilingual teams, robust QA, and secure infrastructure ensure your brand is represented flawlessly across every channel.
Operational Excellence
Lean processes, detailed SOPs, and continuous improvement frameworks deliver measurable outcomes.
Skilled Talent
Industry-trained agents and specialists for inbound support, sales, technical helpdesk, and back-office.
Services
Omnichannel customer support and back-office solutions tailored to your growth stage and industry.
Inbound Customer Support
24/7 voice, email, and live chat support with rigorous QA, knowledge bases, and escalation paths to protect your brand.
Outbound Sales
Performance-driven SDR and inside sales teams focused on high-quality conversations and conversion.
Learn MoreTechnical Support
Tier 1–2 helpdesk for software, devices, and services with clear SLAs and first-contact resolution.
Learn MoreBack-office Processing
Data entry, order management, content moderation, annotation, and other operational workflows.
Learn MoreFinance & Accounting
AP/AR, reconciliations, reporting, and bookkeeping with audit-ready documentation.
Learn MoreVoice & Chat Support
Inbound, email, and live chat with QA scorecards and knowledge management.
View DetailsHelpdesk & Tech Support
Multi-tier support with structured troubleshooting flows and clear SLAs.
View DetailsQuality Assurance
Calibrations, audits, and analytics to consistently improve CSAT and FCR.
View DetailsDigital Campaigns
Strategic digital marketing campaigns that reach your target audience effectively.
View DetailsSEO Optimization
Comprehensive SEO strategies to improve your search engine rankings and visibility.
View DetailsSocial Media
Engaging social media strategies that build brand awareness and drive customer engagement.
View Details24/7 Support
Round-the-clock technical support to ensure your systems run smoothly at all times.
View DetailsSystem Maintenance
Regular maintenance and updates to keep your systems secure and performing optimally.
View DetailsTraining
Comprehensive training programs to help your team master our tools and platforms.
View DetailsWhy Choose AXENTRIX
Necessitatibus eius consequatur ex aliquid fuga eum quidem sint consectetur velit. Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium totam rem aperiam
Secure, scalable, and performance-driven operations
ISO-ready controls, GDPR-aware processes, and enterprise-grade security paired with flexible staffing and transparent reporting.
Experienced Leadership
Decade-plus operating experience running offshore/nearshore teams for global brands.
Quality You Can Measure
QA scorecards, calibrations, and BI dashboards that keep performance transparent.
Secure by Design
Access controls, DLP, and compliant data handling baked into every workflow.
Rapid Ramp
Structured hiring, training, and shadowing to launch new programs in weeks.
AI-Powered Automation
Sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation.
Cloud Integration
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Pellentesque habitant morbi tristique senectus et netus.
Team Collaboration
Mauris blandit aliquet elit, eget tincidunt nibh pulvinar a. Curabitur arcu erat, accumsan id imperdiet et, porttitor at sem.
Advanced Analytics
Proin eget tortor risus. Donec rutrum congue leo eget malesuada. Vivamus suscipit tortor eget felis porttitor volutpat.
Address
21/2 Harmer's Ave, Colombo 00600
Phone
Consectetur adipiscing elit pellentesque habitant morbi tristique?
Mauris augue neque gravida in fermentum et sollicitudin ac orci. Cursus euismod quis viverra nibh cras pulvinar mattis nunc sed. Sed felis eget velit aliquet sagittis id consectetur purus ut.
Vulputate sapien nec sagittis aliquam malesuada bibendum arcu vitae?
Tellus elementum sagittis vitae et leo duis ut diam quam. Sed enim ut sem viverra aliquet eget sit amet tellus. Facilisis magna etiam tempor orci eu lobortis elementum nibh tellus.
Tempor commodo ullamcorper a lacus vestibulum sed arcu non?
Imperdiet sed euismod nisi porta lorem mollis aliquam ut porttitor. Turpis massa tincidunt dui ut ornare lectus. Auctor augue mauris augue neque gravida in fermentum et sollicitudin.
Dignissim sodales ut eu sem integer vitae justo eget magna?
Nunc vel risus commodo viverra maecenas accumsan lacus vel facilisis. Vitae elementum curabitur vitae nunc sed velit dignissim sodales ut. Ornare massa eget egestas purus viverra accumsan.
Elementum sagittis vitae et leo duis ut diam quam nulla?
Vestibulum lorem sed risus ultricies tristique nulla aliquet enim tortor. Pharetra pharetra massa massa ultricies mi quis hendrerit dolor magna. Eget est lorem ipsum dolor sit amet consectetur.
Bibendum neque egestas congue quisque egestas diam in arcu?
Fermentum dui faucibus in ornare quam viverra orci sagittis eu. At quis risus sed vulputate odio ut enim blandit volutpat. Mattis pellentesque id nibh tortor id aliquet lectus proin.
Contact
Let’s discuss your goals and build a right-sized BPO program for your brand.
Ready to Connect?
Excepteur sint occaecat cupidatat non proident sunt in culpa qui officia deserunt mollit anim id est laborum.
Visit Our Office
21/2 Harmer's Ave, Colombo 00600
Send Us a Message
info@axentrixsolutions.com